What do I need to include a CALL YOU FREE BUTTON in my WebSite?
Registering at http://cyf.com to create your Call You Free account.
After registering you will receive by email, instructions to start using the system.

Including at least ONE CALL YOU FREE BUTTON in your WebSite!
The Call You Free button is where the caller clicks to call to your company.
You can download different webphone buttons templates from our webpage, in our Downloads Section.
Remember:

• You can also include Call You Free buttons in banners, blogs, electronic documents and email signatures.
• There is no limit of how many buttons you can use. Your Call You Free account has unlimited number of Call You Free buttons.

Including the WebPhone in a webpage
You can include your Webphone in any webpage of your website and also in email signatures, blogs, banners and any electronic document such as Word, Excel, PDF, PowerPoint and others.
You can do it using some basic HTML language programming. Simple insert any image in the webpage or document and associate to it the following link (the webphone will be displayed in a new page when clicked):

Sample HTML code for the above example:

Note: Remember to replace the bold string with your image name and your CYF’s server ID number.

Deciding how to answer
You will receive and answer the WebCalls using your own telephony system, as any other regular call.
As Call You Free is a SIP based communications tool, you can also use any software application or hardware that uses a SIP protocol, if it is properly configured.

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Method 1: standard and simplest method, using your regular PBX system
You don't need to do anything, simply properly configure your account, and the WebCalls will be automatically derived to your standard or cellular phone lines, and you will certainly manage this calls like any other regular call.

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Method 2: using a SoftPhone
This is a software solution and you will need a computer to do this. Download and install your favorite softphone application and configure it with the SIP account parameters you received in our email after the registration process.

Figure 1 - Desktop Computer or Notebook with a wired internet connection and a SoftPhone

Figure 2 - Desktop Computer or Notebook with a wireless internet connection and a SoftPhone
If you do not know what softphone to use, we recommend some freeware alternatives (see Recommended SoftPhones in our Download Section).
To use a SoftPhone to answer the webcalls you must:

1. Download an install the SoftPhone application
2. Configure it with the proper user name, password, domain

You are now ready to receive the WebCalls.

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Method 3: using a standard analog telephone device
This is a hardware solution and you will need a ata device to do this. Get your own SIP device and configure it with the SIP account parameters you received in our email after the registration process..

Figure 3 - Standard analog telephone device with a VoIP adapter

Figure 4 - Two standard analog telephone devices with a dual line VoIP adapter
Figure 5 - An extension of your own telephone network
Figure 6 - One (or more) IP phone(s) connected to your router
You are now ready to receive the WebCalls.

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Method 4: using an extension of your own IP-PBX system
If you have an IP PABX it will certainly manage external SIP accounts. So, ask your tech support to configure your Call You Free account in your own PABX and to set up which extensions will be able to answer the WebCalls.

Recommended SoftPhones
As Call You Free uses a standard SIP protocol, it can be used with almost any SIP SoftPhone. Call You Free was already tested and certified to run with these SoftPhones:

Recommended Hardware ATA Devices
As Call You Free uses a standard SIP protocol, it can be used with almost any SIP Telephone Adapter. Call You Free was already tested and certified to run with these hardware ATAs: